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Common questions

Quick answers

What's the lead time on a unit?+

Typically 6–10 weeks from signed PO, depending on configuration and shipping destination. Expedited builds are sometimes possible — ask.

Do I need plumbing or special wiring?+

No. XBOT units run from internal water and waste tanks. Standard 220V single-phase power is enough for both Lite and C3.

What does the franchise model cover?+

Territory rights, brand & menu license, supply-chain access, marketing kit, training, and 24/7 ops support. We share unit economics and a region-by-region rollout plan during your call.

Can I run XBOT under my own brand?+

Yes — that's the "buy a machine" path. You skin the unit, set the menu, and run it as part of your own retail concept. We provide the hardware, software, and remote ops.

How is service handled?+

Every unit is monitored from our 24/7 fleet ops center. Local techs are dispatched when on-site work is required; routine maintenance is operator-handled with a 30-minute daily checklist.